Our Privacy and Cookie Policy

1. INTODUCTION AND TERMS

Magnet Mouse Ltd (“We “or “us”) are committed to protecting and respecting your personal data and privacy. This privacy and cookie policy relates to our use of any personal data we collect from you from any of our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

2. WHO WE ARE AND HOW TO CONTACT US

For the purpose of the Data Protection Laws, the data controller is Magnet Mouse Limited, registered company number 8611829. If you want to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below: FAO: Privacy Magnet Mouse Limited 52 Rowena Crescent, London, SW11 2PT Email: mosue@magnetmouse.co.uk Telephone: 020 7525 9638 and ask to speak to the Privacy Officer.

3. YOUR RIGHTS

Under the GDPR your rights are: 3.1 To be informed – We must make available this privacy notice with the emphasis on transparency over how we process your data.

3.2 Access – You are entitled to find out what details we may hold about you and why.

3.3 Rectification – We are obliged to correct or update your details.

3.4 Erasure – This is also known as the request to be forgotten.

3.5 Restrict processing – You have the right to ‘block’ or suppress the processing by us of your personal data.

3.6 Data portability – You have the right to obtain and reuse your personal data that you have provided to us.

3.7 Object – You have the right to object to us processing your data in relation to direct marketing and or profiling.

3.8 Rights in relation to automated decision making and profiling – We do not use automatic decision making or processing.

4. THE DATA WE COLLECT ABOUT YOU

4.1 We process Personal data. Personal data we process may include name, address and email address. It also may include IP address and cookies (Website).

4.2 Our collection methods are:

4.2.1 Through our website

4.2.2 Through engagement of our services (e.g. registering with us);

4.2.3 Purchase of products from us;

4.2.4 Submitting and enquiry to us or contacting us generally; and

4.2.5 By other communications;

5. HOW YOUR DATA WILL BE USED

5.1 We use information held about you to:

5.1.1 ensure that content from our site is presented in the most effective manner for you and for your devices;

5.1.2 provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or by Legitimate Interests;

5.1.3 carry out our obligations arising from any contracts entered into between you and us;

5.1.4 allow you to participate in interactive features of our service when you choose to do so, e.g. asking a question through our website.

5.1.5 carry out necessary maintenance to our infrastructure; and

5.1.6 notify you about changes to our services

5.2 We also embrace the use of social media and may wish to process any comments made public by you

6. MARKETING

If you have said that we can, and you have either ticked to be subscribed to our newsletter, or entered your email address on any of the email capture points across our site, we’ll send you marketing messages by email to keep you up to date with the latest product launches, promotions offers or content such as parenting tips.

How to stop marketing messages from Magnet Mouse Ltd

You can stop receiving marketing messages from us at any time.

You can do this:

Through your account settings

By clicking on the ‘unsubscribe’ link in any email

By contacting our Customer Care team (info@magnetmouse.co.uk)

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.

Please note that, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Seeing adverts for Magnet Mouse online

We use online advertising to keep you up to date with the latest from Magnet Mouse Ltd.

Like many companies, we target Magnet Mouse Ltd ads to you based on your behaviour online. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

The banners and ads you see will be based on information we hold about you, or your previous use of Magnet Mouse Ltd (for example, your Magnet Mouse Ltd purchase history, and the content you read on our site).

7. THIRD PARTIES

We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it’s not identifiable. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

The Site may permit you to link to other websites on the Internet, and other websites may contain links to the Site. These other websites are not under Magnet Mouse Ltd control. The privacy and security practices of websites linked to or from the Site are not covered by this Privacy Policy, and Magnet Mouse Ltd is not responsible for the privacy or security practices or the content of such websites.

8. APPLICATIONS TO WORK FOR US

If you apply to work for us (directly or indirectly) in any role (including volunteers) we may receive data about you from third parties. In addition, we will keep the details of your application and any additional information provided to us by you or others during your application so that we can keep you informed of future opportunities that you may be interested in. If you do not wish for us to keep your details for this reason, please let us know by contacting us using the details provided in this policy.

9. DATA RETENTION

Our data retention policy is dictated by the Data Protection Laws and is available for inspection by submitting a written request using the contact details provided in this policy.

10. DATA DELETION

Under GDPR you have the right to erasure under specific circumstances. A request for your personal data to be deleted will be decided on a case by case basis and must be submitted in writing to the contact details provided in this policy.

11. DATA CORRECTION

We will correct or update your data without delay provided you make the request in writing to the contact details provided in this policy, clearly specifying which data is incorrect or out of date.

12. COMPLAINTS

You have the right to complain about the processing of your personal data. Please contact us using the details provided above. If you are still unsatisfied you have the right to complain to the Information Commissioners Office.

Notification of changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy policy in effect at the time your Personal Information was collected will apply.

Changes to our Privacy Policy

We reserve the right to change this Policy from time to time. Any changes we do may make will be posted on the Website and, where appropriate, you will be notified by e-mail.

Access to your Personal Information

You have the right to see and request a copy of the personal information which we hold about you.

To do this, please write to Magnet Mouse Ltd, 52 Rowena Crescent, London SW11 2PT. If we are unable to disclose your personal information, we will provide an explanation for the refusal. We may also request evidence and proof of identification from you before performing the request.

You can find detailed information about your rights under the Data Protection legislation on the UK Information Commissioner's website: http://www.ico.org.uk/ .

Please contact us if you have queries regarding the collection, storage or use of your personal information